Delivery & Return Policy
Occasionally, floral substitutions are necessary due to temporary, regional
availability issues. If this is the case with the gift you've selected, our experienced
florists will ensure that the style and theme of your arrangement is preserved and
will substitute only fresh flowers of equal or higher value. We will do our best to
accommodate deliveries at specific times of day, but we cannot guarantee it.
The customer takes full responsibility that the given recipient information is
complete and correct. If there is a delay in the delivery due to incorrect or
incomplete information (including door code) provided by the customer, the order
will not be refunded.
During extreme weather conditions we cannot guarantee that your order will be
delivered on time and date. If we do not succeed in delivering your order, the order
will be delivered as soon as possible.
Please be advised that we are unable to cancel or change any orders already
delivered or presently en route to delivery. If you find it necessary to cancel or
change delivery dates or addresses for any other orders, simply call our shop
directly. We are also unable to accept cancellations or change requests via e-mail.
If for any reason you are not happy with the service rendered or with the flowers
delivered please contact us so we can solve it as soon as possible.
Wedding Returns- 30 days from wedding date. Standard Returns: 30 days from wedding date. Receipt suggested. No cash refunds. We do not share your personal data.
Privacy & Safety
We take your privacy seriously and will take all measures to protect your personal
information. Any personal information received will only be used to fill your order.
We will not sell or redistribute your information to anyone.
We cannot ensure that all of your private communications and other personally
identifiable information will never be disclosed in ways not otherwise described in
government or third parties under certain circumstances, or third parties may
unlawfully intercept or access transmissions or private communications. We can
(and you authorize us to) disclose any information about you to law enforcement or
other government officials as we, in our sole discretion, believe necessary or
appropriate in connection with an investigation of fraud, intellectual property
infringements, or other activity that may be illegal or may expose us to legal liability.
Credit / Debit Cards